Important changes to ordering prescriptions

In order to make our prescription service safer, from Weds 1st June 2022 Belmont Medical Centre will no longer take requests for prescriptions over the telephone.

All future requests for prescriptions will need to be made:


Via Patient Access or NHS App. You will find details of how to register for these services at:

Patient Triage

Submit prescription requests using the following link

In Writing

Using your re-order slip or full written details (including dose & quantity) you can bring this to the surgery, post it to us or email:

Prescription request forms are available at the surgery.

Via the Pharmacy

Many pharmacies operate their own system for ordering prescriptions. Ask your pharmacist for more details.

Getting your Medicines

The Electronic Prescription Service (EPS) is an NHS service. We introduced this service at the end of February 2014. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. From 3rd August 2020 we are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically. Electronic prescriptions help save the NHS money.

What does this mean for you?

Your GP will send your prescription electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. You may not have to wait as long at the pharmacy as there will be time for your prescriptions to be ready before you arrive.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose: a pharmacy; a dispensing appliance contractor (if you use one).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this. Reception staff will also be asking you about your nomination when you order your prescription.

Can I change my nomination?

Yes you can. If you want to change your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information visit , your pharmacy or GP practice.

The practice will process your prescription within 48 hours (2 working days) BUT please check with you local pharmacist about when your medications will be available for collection. 

Please check that your prescription is correct before having it dispensed. We cannot accept responsibility for any costs incurred relating to incorrect medicines.

Online Prescriptions & Appointments System

We now offer an  online prescriptions & appointments system. You can access this service on the link below. To use this service please download the NHS app, you will need some personal identification (driving licence, passport, utility bill).
Please note the online appointment booking system is currently suspended.

Repeat Request

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.